Terms & Conditions

In these Terms and Conditions we refer to www.visitwiltshire.co.uk as well as the VisitWiltshire and Visit Salisbury Apps on Android/iOS.

ACCEPTANCE OF TERMS
By accessing the content of www.visitwiltshire.co.uk ("the Website") you agree to be bound by the terms and conditions set out herein and you accept our privacy policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

MODIFICATION
VisitWiltshire reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

VisitWiltshire has complete discretion to modify or remove any part of this site without warning or liability arising from such action.

LIMITATION OF LIABILITY
VisitWiltshire will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of VisitWiltshire, its employees or agents.

COPYRIGHT
All intellectual property of VisitWiltshire such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of VisitWiltshire.

By using the Website you agree to respect the intellectual property rights of VisitWiltshire and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

COMPLAINTS
VisitWiltshire cannot be held responsible nor accept any liability for complaints or claims of any nature arising from any accommodation booking, nor for any loss or damage which may be suffered by you or other members of your party, during or as a result of your stay at the accommodation establishment. Any complaint(s) relating to the accommodation should be dealt directly with the owner, and is subject to the accommodation provider's terms and conditions. Your statutory rights as a consumer will not be affected.

THIRD PARTIES
The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

SEVERANCE
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

GOVERNING LAW AND JURISDICTION
This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

PRIVACY POLICY 

Please see VisitWiltshire privacy policy here. 

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Terms & Conditions of Familiarisation Trips

VisitWiltshire will provide the services mentioned in the itinerary. VisitWiltshire shall act only as agents for the passenger in making arrangements for hotels, transportation, restaurants, or any other service that is agreed. 

The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airline(s) and you and Great West Way accept no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. 

Force Majeure: VisitWiltshire shall not be in breach of these terms and conditions nor liable for delay in performing, or failure to perform, any of its obligations under these terms and conditions if such delay or failure results from events, circumstances or causes beyond its reasonable control, including without limitation, acts of God, flood, drought, earthquake (or other natural disaster), epidemic or pandemic, fire, strike or any law or action taken by a government of public authority. 

Limitation of Liability: References to liability include every kind of liability arising under or in connection with our arrangement including but not limited to liability in contract, delict (including negligence), misrepresentation, restitution or otherwise. 

VisitWiltshire shall have no liability to you for: 
•    any loss or damage to your property; or 
•    any personal injury, illness or death caused or suffered in connection with our engagement; or 
•    any indirect or consequential loss or damage (whether in the form of loss of profit or otherwise) howsoever arising. 

VisitWiltshire shall have no liability for losses, damages, costs, claims and / or expenses which arise as a consequence (whether direct or otherwise) of: 
•    the information provided by you and / or on your behalf being incomplete, inaccurate, illegible, out of sequence, misleading, missing, late or deficient in any respect whatsoever; and / or 
•    any other failure attributable to you and / or a third party (including without limitation airlines, hotels and restaurants), and you shall indemnify us, on demand, in respect of same. 

Nothing in this disclaimer shall limit any liability which cannot legally be limited, including liability for: 
•    death or personal injury caused by negligence; and 
•    fraud or fraudulent misrepresentation. 

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VisitWiltshire Competition Terms and Conditions

• The competition is open to all UK mainland residents aged 18 years or over, except for employees of VisitWiltshire, Wiltshire Council and anyone connected with the competition.
• By entering the competition, the participants agree: a) to be bound by these terms and conditions; b) that their surname and county of residence may be released if they win the prize; c) that should they win the prize, their name and likeness may be used by VisitWiltshire for promotional purposes.
• Entries cannot be returned. Proof of postage is not proof of entry. VisitWiltshire accepts no responsibility for entries lost or damaged in the post.
• All entrants must supply to VisitWiltshire their full names, postal addresses and daytime telephone number. VisitWiltshire will only ever use your personal details for the purposes of administering this competition, and will not publish them or provide them to anyone without permission.
• Only one entry will be permitted per person, regardless of the method of entry. Bulk entries made by third parties will not be permitted.
• The winning entrant will be the first correct entry drawn at random after the closing time.
• The prize is as stated. There is no cash alternative and the prize is not transferable.
• VW's decision as to the winner is final and no correspondence relating to the promotion will be entered into.
• The winner will be notified within 14 days of the close of the promotion by post/telephone/email.
• The name and county of residence of the winner may be obtained by sending a stamped, self-addressed envelope to: VisitWiltshire, Bourne Hill, Salisbury, SP1 3UZ within 2 months of the closing date of the competition.
• VisitWiltshire reserves the right to amend these terms and conditions or to cancel, or alter, or amend the competition promotion at any stage, if deemed necessary in its opinion, or if circumstances arise outside its control.
• If the winner is unable to be contacted within 1 calendar month of the closing date of the competition, VisitWiltshire reserves the right to offer the prize to a runner-up, or to re-offer the prize in any future VisitWiltshire promotion.
• VisitWiltshire excludes liability to the full extent permitted by law for any loss, damage or injury occurring to the participant arising from his or her entry into the promotion or occurring to the winner arising from his or her acceptance of the prize.
• The promotions is subject to the laws of England. 

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Win an Exciting Wiltshire Experience in 2024

This competition offers a Historical Cycling Tour for 2 with New Forest Cycling Tours, Family Ticket to REME Museum, 4 Tickets to Longleat with House Tour, 1 night stay with dinner and breakfast at Milford Hall Hotel & Spa and a 1 night stay with a bottle of wine at The Dog House, Mere.

T&C's for New Forest Cycling Tours:

• Date to be arranged but must be taken in 2024
• Must have own bike

Tour info: 

• Duration: 5 to 6 hours
• Distance: 30 Miles
• Elevation gain over the total ride: 1,870 ft (600M) with some challenging climbs and descending
• Types of bike: Gravel, Mountain, and E-Mountain
• Terrain: Roads, bridleways and byways including roots and loose stones
• You will need reasonable fitness and be confident in mountain bike handling skills

We recommend bringing the following:

• Warm Clothing Dependant on weather on the day - additional layers recommended
• Waterproofs dependant on weather on the day - waterproof clothing recommended
• Food Refreshments for on-ride refuelling e.g. energy bars
• Drink Sufficient water or energy drinks

Bikes must be in good safe and working order; puncture repair kit, spare inner tube & bike pump also required. Cycle helmets must be within the
manufacturer's warranty period (3 years from the date of manufacture).

More details on all the above will be sent after booking has been confirmed.

A riders information form will be sent by email once your booking has been made and will need to be completed and returned to us prior to the
activity date.

T&C's for REME Museum:

• Valid for a year
• Excludes entry on main events days (Wartime Britain, REME Museum Extravaganza, Sci Fi Day and the Model show)

T&C's for Longleat:

• Subject to availability
• No cash value
• Not able to be exchanged for anything else
• Only available on Longleat open dates

T&C's for Milford Hall Hotel & Spa:

• Valid until 31st December 2024

T&C's for The Dog House, Mere

• Subject to availability

Competition ends 29th February 2024.

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Win an Cycling Holiday in Wiltshire

This competition offers a Historical Cycling Tour for 2 with New Forest Cycling Tours and a One Night Stay and Continental Breakfast at A Little Place, Fairlawn House.

T&C's for New Forest Cycling Tours:

• Date to be arranged but must be taken in 2024
• Must have own bike

Tour info: 

• Duration: 5 to 6 hours
• Distance: 30 Miles
• Elevation gain over the total ride: 1,870 ft (600M) with some challenging climbs and descending
• Types of bike: Gravel, Mountain, and E-Mountain
• Terrain: Roads, bridleways and byways including roots and loose stones
• You will need reasonable fitness and be confident in mountain bike handling skills

We recommend bringing the following:

• Warm Clothing Dependant on weather on the day - additional layers recommended
• Waterproofs dependant on weather on the day - waterproof clothing recommended
• Food Refreshments for on-ride refuelling e.g. energy bars
• Drink Sufficient water or energy drinks

Bikes must be in good safe and working order; puncture repair kit, spare inner tube & bike pump also required. Cycle helmets must be within the
manufacturer's warranty period (3 years from the date of manufacture).

More details on all the above will be sent after booking has been confirmed.

A riders information form will be sent by email once your booking has been made and will need to be completed and returned to us prior to the
activity date.

T&C's for A Little Place, Fairlawn House

• Subject to availability
• Valid until December 31st 2024

Competition ends 30th April 2024.

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Win a Countryside Getaway in Wiltshire

This competition includes prizes from Beckford Group, Longleat, Stourhead and Old Sarum.

T&Cs for Old Wardour Castle

• Subject to availability
• Valid for 12 months / Valid until December 31st, 2024
• Not to be exchanged for anything else

T&Cs for the Beckford Arms and the Bath Arms

• Subject to availability
• Valid for 12 months / Valid until 31st December 2024
• 1 Bramley Mini Treatment (massage or facial) for just the winner, which can be in your room or in the new Bramley Treatment Cabin.
• Upgrades available for a full treatment, must pay.

T&Cs for Stourhead, National Trust

• Excludes entry to paid for events
• A full list of opening times can be found on the website: nationaltrust.org.uk/stourhead
• The admission voucher must be surrendered upon admission and is not transferable against the cost of membership
• Photocopies will not be accepted
• There is no cash alternative
• This cannot be used in conjunction with any other offer.
• Valid at Stourhead during the published opening times. Please check opening times before you visit.
• Not valid at National Trust events where a separate charge is made.
• Valid until 31 December 2024.

T&Cs for Longleat

• Subject to availability
• Not able to be exchanged for anything else
• Only available on Longleat open dates
• These tickets will need to be taken by 1^st September 2024

Competition ends 31st May 2024.

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Win a Family Ticket to The Fulltone Music Festival 2024

This competition offers a Family Ticket for 4 people Saturday 27th and Sunday 28th July.

T&C's:

• Winner must provide current email address as tickets can only be supplied by email.
• Any purchases on-site are at the winner’s own expense.
• In the unlikely event that the producers need to cancel, prize tickets will be transferred to another Fulltone Orchestra event.
• Prizes are not transferable and may not be used in conjunction with any other offer.
• Travel costs are not included.
• There are no cash alternatives.

Competition ends 5pm, 18th July 2024